FAQ’s

Can I test my zoom set up before taking a class?
After you sign up for your zoom account, you can join a test meeting by clicking here to make sure your audio and video is working. We can’t provide a lot of technical assistance during classes, so testing your set up before your first class is critical.

Will I be seen in my house as I am practicing?
That’s up to you! You have the option of being seen — or not! Once you click to join the classroom, choose with or without video. If you choose “with”, the teacher and other attendees will see you. These classes will not be recorded via Zoom, so you don’t have to worry about anyone seeing you other than your virtual classmates and your teacher. However, we will be recording Denise and Shanna teaching from another camera, so you will not be a part of this recording.

Can I change the view so I am only seeing the teacher?
In the top corner of your computer “Speaker” view allows you to follow the teacher, while “Gallery” view will show other students in the class.

Can I ask questions during the practice or chat with my friends?
During class your microphone will be muted. This reduces audio feedback for all attendees. Some teachers may pause to ask if anyone has questions, at which time you can unmute your mike and talk directly to your teacher.

What should I do if my internet connection isn’t working well?
If your internet connection slows down during class, try turning off your video camera so you can still see the class, but the teacher and other people in class can’t see you. This helps decrease the load on your wifi connection.

What happens if my class feed suddenly stops?
It’s rare that this happens, but if it does, stay in the virtual classroom and the feed should resume once the problem is navigated by our host.

Can you help me with technical issues?
We will help as much as we can, but we are not technicians. Be sure to play with your free Zoom account before your first class to get used to the format. We won’t be able to stop class to help you if you are having trouble. If you have had a difficult experience with your virtual class, please email us to let us know.

How do I pay for my online classes?
Either you have paid for the months package or if you are only attending one class, then the payment is $5, which you can pay via Venmo @shanna_hughes or via Paypal shannahughes333@gmail.com.